Question 1

What ages do you serve?

Accepted Answer

We serve children from 6 weeks to 5 years old. Our programs include infant care (6 weeks-18 months), toddlers (18 months-3 years), preschool (3-5 years), and Universal Pre-Kindergarten (4-5 years).

Question 2

How do I enroll my child?

Accepted Answer

To enroll, schedule a tour first to see our facility and meet our staff. After your visit, complete our enrollment application and provide required documents including immunization records, emergency contacts, and any special needs information.

Question 3

Is there a waiting list?

Accepted Answer

Due to our popularity and small class sizes, we do maintain waiting lists for certain age groups. We recommend applying early, especially for infant care and UPK programs.

Question 4

What documents do I need for enrollment?

Accepted Answer

You'll need your child's birth certificate, current immunization records, emergency contact information, physician's physical exam form, and any relevant medical or special needs documentation.

Question 5

What are your hours of operation?

Accepted Answer

We're open Monday through Friday from 6:30 AM to 6:00 PM. We're closed on major holidays and have limited hours during certain holiday weeks.

Question 6

Do you provide meals and snacks?

Accepted Answer

Yes! We provide nutritious breakfast, lunch, and two snacks daily. Our meals meet USDA nutrition guidelines and accommodate most dietary restrictions and allergies with advance notice.

Question 7

What should I bring on my child's first day?

Accepted Answer

Bring extra clothes, comfort items (blanket, stuffed animal), any special feeding items for infants, diapers/wipes if not potty trained, and a family photo for your child's cubby.

Question 8

How do you handle nap time?

Accepted Answer

All children have scheduled rest time. We provide cots and sheets, but you're welcome to bring a special blanket or pillow. Infants follow their individual sleep schedules.

Question 9

What are your illness policies?

Accepted Answer

Children with fever, vomiting, diarrhea, or contagious conditions must stay home. They can return 24 hours after symptoms resolve or with a doctor's clearance note. We follow state health department guidelines.

Question 10

How do you handle medical emergencies?

Accepted Answer

Our staff is trained in CPR and First Aid. For serious emergencies, we call 911 immediately and contact parents. We maintain detailed emergency contact information and medical history for each child.

Question 11

Do you administer medications?

Accepted Answer

Yes, we can administer prescription medications with proper authorization forms completed by parents and physicians. All medications must be in original containers with clear labeling.

Question 12

What safety measures do you have in place?

Accepted Answer

We have secure entry systems, background-checked staff, emergency preparedness plans, regular safety drills, and maintain appropriate teacher-to-child ratios at all times.

Question 13

What curriculum do you use?

Accepted Answer

We use a comprehensive curriculum focusing on STEAM learning, creative arts, and social-emotional development. Our approach is play-based and developmentally appropriate for each age group.

Question 14

How do you prepare children for kindergarten?

Accepted Answer

Our UPK program focuses on school readiness skills including following directions, independence, early literacy and math concepts, social skills, and emotional regulation.

Question 15

Do you offer field trips?

Accepted Answer

Yes, we organize age-appropriate field trips throughout the year to places like libraries, fire stations, and nature centers. All trips require parent permission and follow strict safety protocols.

Question 16

How do you handle children with special needs?

Accepted Answer

We welcome children with special needs and work with families to create individualized care plans. We collaborate with therapists and specialists to ensure each child receives appropriate support.

Question 17

How do you communicate with parents?

Accepted Answer

We use daily reports, monthly newsletters, parent-teacher conferences, and our parent communication app for real-time updates. We maintain an open-door policy for parent questions and concerns.

Question 18

Can I visit during the day?

Accepted Answer

Yes! We encourage parent visits and have an open-door policy. We ask that you check in at the office first and be mindful of classroom routines and activities.

Question 19

Do you have parent involvement opportunities?

Accepted Answer

Absolutely! We host family events, welcome parent volunteers for special activities, and have a parent advisory committee that meets quarterly to provide feedback and suggestions.

Question 20

How often do you provide progress updates?

Accepted Answer

We provide daily reports for infants and toddlers, weekly summaries for preschoolers, and formal progress reports twice a year. Parent-teacher conferences are available upon request.

Frequently Asked Questions